Effective Date: 01/01/2024

I, Dudley Kent MBAcC MRCHM, specialising in acupuncture and Chinese medicine, I am committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how I collect, use, and safeguard the information gathered through my Facebook advertising campaigns.

1. Information I Collect

When you engage with my Facebook ads, I may collect and process the following information:

  • Personal Information: Your name, email address, phone number, or other details you provide through ad forms or messages.
  • Engagement Data: Information about how you interact with my ads, such as clicks or form submissions.
  • Demographics and Interests: Data provided by Facebook, including age, gender, location, and interests.
  • Technical Information: Cookies, pixel tracking, and similar technologies used to monitor ad performance and improve targeting.

2. How I Use Your Information

I use the information I collect to:

  • Personalize your experience and improve the services I offer.
  • Provide you with information or services you request.
  • Follow up on your inquiries submitted through Facebook.
  • Send you relevant updates, offers, or event information related to acupuncture and Chinese medicine.
  • Comply with applicable laws and regulations.

3. Sharing of Your Information

I do not sell or share your personal information with third parties except in the following cases:

  • With Service Providers: To manage my campaigns (e.g., marketing platforms or analytics tools), under strict confidentiality agreements.
  • With Facebook: To deliver and measure ad performance, in line with Facebook’s data policies.
  • When Legally Required: To comply with legal obligations or protect my rights.

4. Data Retention

I will only retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Opt out of receiving marketing communications from me at any time.
  • Adjust your ad preferences using Facebook’s settings.
  • Withdraw consent for data processing where applicable.

6. Security Measures

I take reasonable steps to safeguard your data from unauthorized access or disclosure, using secure systems and practices to protect your privacy.

7. Cookies and Facebook Pixels

My Facebook ads use cookies and tracking technologies to collect information for targeting and analysis. You can manage your preferences through your browser settings or Facebook’s ad controls.

8. Third-Party Links

My ads may link to third-party websites or services. I am not responsible for the privacy practices of these external sites.

9. Updates to This Policy

I reserve the right to update this Privacy Policy to reflect changes in my practices or legal obligations. Updated policies will be posted here with a new effective date.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or how I handle your data, please contact me:

Dudley Kent MBAcC MRCHM

Email: dudleykent@city-acupuncture.com

Phone: 07724 899 833

Address: The Broadgate Clinics 65 London Wall London EC2 5TU

 

Free Giveaway/Competition Terms and Conditions

    1. Eligibility
      This giveaway/competition is open to participants aged 18 and over.
    2. How to Enter
      Entry instructions will be detailed in the corresponding giveaway post. Only entries submitted during the specified time frame will be considered.
    3. Prize
      The prize is as described in the giveaway post. Prizes are non-refundable, non-transferable, and cannot be exchanged for cash or other alternatives.
    4. Winner Selection
      Winners will be chosen at random or as otherwise specified in the giveaway post. The decision is final, and no correspondence will be entered into.
    5. Winner Notification
      Winners will be contacted via Email. If a winner does not respond within 14 days, the prize will be forfeited, and another winner will be selected.
    6. Liability
      Dudley Kent accepts no responsibility for entries not successfully completed due to technical faults or other reasons beyond our control.
    7. Data Protection
      Any personal information provided will be used solely for the purposes of administering the giveaway and in accordance with applicable data protection laws.
    8. Modification or Cancellation
      Dudley Kent reserves the right to cancel or modify the giveaway if circumstances arise that are outside of his control.
    9. Applicable Laws
      This giveaway is governed by the laws of the UK.
    10. Acknowledgement
      This promotion is in no way sponsored, endorsed, or administered by, or associated with, Facebook. Participants release Facebook from any responsibility regarding this giveaway.
    11. Fertility Focused Acupuncture Course Giveaway                                                                                                                                                                                                                                No cash alternative. In-person London attendance required. Entry does not guarantee treatment. I reserve the right to decline treatment if not appropriate. This giveaway is for a 12-session course of fertility focused acupuncture, provided in person at The Broadgate Clinics, Room 100, 3rd Floor, 65 London Wall, London, EC2M 5TU. The sessions are intended as supportive, complementary care and do not constitute a medical diagnosis or treatment for infertility. Acupuncture does not guarantee pregnancy or any specific medical outcome.The information provided during treatment is not a substitute for advice from your GP, consultant, or fertility specialist.